Michael Law Group’s objective is to provide our clients with high quality legal services at a fair and reasonable cost.
Our commitment to our clients includes:
We help make starting and running a business easier by charging our clients a fixed fee for legal services. This means our clients have certainty about their legal fees and do not have to worry about billable hours accumulating for phone calls, Skype sessions or emails.
We will provide clients with an upfront fixed price for our legal services. We will also provide information about any change to the scope of our work during your matter and any fee changes.
We also provide estimates of disbursements to our clients. Disbursements are separate to our legal service fees. Please note that disbursements are an estimate only and actual costs may exceed the estimate. ASIC search fees and lease registration costs are examples of disbursements.
What are disbursements?
Disbursements are money we pay or are liable to pay to others on your behalf and can include ASIC, Land Property Information fees. Our clients are responsible for paying for the cost of disbursements.
What we expect from our clients:
We require our clients to sign a client engagement letter and costs disclosure agreement before we commence any work.
Why? Because we like to make sure that we have properly understood your instructions about the legal services you have requested so we can provide you with the best legal services possible.
We accept full payment for legal services and estimated disbursements in our solicitor trust account before we start work.
Why do we accept payment upfront? We like to keep your account administration costs low so we can continue to provide high quality legal services to you at a fair cost.
Rest assured that any money held on trust that is not used is returned to clients promptly. For example, unused trust money for estimated disbursement fees that were lower than our estimate or if you have requested services that you no longer require.
Subject to applicable laws and rules of professional conduct, if we disagree on any aspect of a client engagement or for other appropriate reasons, we have the right to withdraw from representation. If you elect to terminate our engagement prior to the conclusion of your matter or if we elect to withdraw, you are responsible for fees and expenses accrued through the effective date of termination.
Our fair use policy ensures that Michael Law Group is able to continue to provide quality legal services at a fair cost.
We reserve the right to either terminate a client agreement or charge an additional fee in the following circumstances (client’s will be notified if their actions will give rise to termination of a client agreement or an extra fee).
1. If a client does not provide instructions in a timely manner;
2. causes unnecessary delays;
3. does not attend pre-booked appointments;
4. attends appointments late without prior agreement;
5. frequently changes instructions; or
6. if the scope of work for negotiations or drafting changes.
Clients are able to request up to 2 rounds of revisions to documents drafted by Michael Law Group within 14 business days from the first date of drafting unless otherwise stated in our product and service descriptions. Some service offerings such as the contract review and revision and the contract review, revision & negotiation package may allow more revisions. We reserve our right to change our document revision policy. We will notify you of any changes on our website.
Some other things you should know about pricing:
We reserve our right to change our prices.
We keep costs as lean as possible so we can continue to provide our clients fair prices. For example, we usually email clients instead of posting letters and we may telephone or Skype client’s for their initial or service consultation if they are unable to attend our office so we can avoid travel expenses where possible.
1. if the scope of work for negotiations or drafting changes
2. how long it will take to complete the work;
3. if your instructions are varied;
4. if documents have to be revised in light of varied instructions;
5. if further negotiations are required in light of your varied instructions;
6. changes in the law; and
7. the complexity or uncertainty concerning legal issues affecting your matter.
We collaborate with organisations that provide fixed price fee options for start ups including overseas and local law firms and accountants. We have absolutely no control over the pricing of our partners or the quality of their offerings. You should make your own enquiries and exercise your own judgement about the suitability of their services for your particular circumstances.
We look forward to working with you! You may reach us on 1300 478 278 or +61 424 494 210 or firstname.lastname@example.org if you have any questions about how we work or anything else.
We look forward to working with you.
Founder, Michael Law Group